Triad health systems: don’t go to the emergency room just to get tested for COVID-19 | News


There are many testing sites for people who may have been exposed to COVID-19 and those with symptoms. Those wishing to travel, return to work or return to school are asked to use the NCDHHS test site search ( to find a location that best meets their needs.

Hospital emergency departments are already busy with an upsurge in cases of COVID-19, seasonal flu and traditional respiratory infections. Health systems in the region require people to use virtual care, emergency care or their regular doctor whenever possible and avoid going to the emergency room for non-urgent care.

Depending on hospital systems, here are five common reasons people come to an emergency department for care that can be treated elsewhere:

Advice and treatment for uncomplicated COVID-19 infections / exposures.

Skin problems (mild burns, rashes and insect bites).

Cold / flu / allergy symptoms.

While virtual options are often covered by insurance, people should contact their insurer first to find out what their policy covers.

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